Effective Date: 25/03/2025
1. Introduction
Welcome to EngagePoint.id ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
This Privacy Policy complies with Indonesia’s Personal Data Protection Law (UU PDP No. 27 of 2022) and international regulations such as the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, and other details provided during registration or contact.
- Transaction Data: Payment details, billing information, and order history.
- Usage Data: IP address, browser type, device information, and interaction with our website.
- Cookies & Tracking Technologies: Used to enhance user experience and analyze website traffic.
3. How We Use Your Information
We process your personal information for the following purposes:
- Providing and improving our services.
- Processing transactions and customer support.
- Marketing and promotional communication (with consent).
- Security and fraud prevention.Legal compliance.
4. Sharing and Disclosure
We do not sell personal information but may share data with:
- Service providers (e.g., payment processors, analytics platforms).
- Legal authorities (when required by law).
- Business transfers (in case of mergers or acquisitions).
5. Data Security
We implement encryption and security measures to protect your data but cannot guarantee 100% security.
6. Your Rights
You have the right to:
- Access, update, or delete your data.
- Opt out of marketing communications.
- Restrict or object to data processing.
To exercise your rights, contact us at privacy@engagepoint.id.
7. Data Retention
We retain data as long as necessary for legal and business purposes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Cross-Border Data Transfers
Data transferred outside Indonesia follows legal safeguards.
10. Children’s Privacy
Our services are not intended for users under 13 years old.
11. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page.
